<![CDATA[Blazing Business Trails]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4https://storage.googleapis.com/casted-public-files-prod/ff4a0245-acd9-44d7-8fdd-13a91c94a29a.jpgBlazing Business Trailshttps://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4Casted (https://casted.us)Wed, 09 Feb 2022 21:07:17 GMTSalesforceThe business of being a business isn't easy. Often, companies need professional, legal, real estate, recruitment and education services to navigate challenges. This series delves into the challenges and opportunities faced by the companies providing th...The business of being a business isn't easy. Often, companies need professional, legal, real estate, recruitment and education services to navigate challenges. This series delves into the challenges and opportunities faced by the companies providing those business services. Hosts Sarah Paul (Senior Campaigns Manager for Business Services) and Kulvinder Hari (Senior Director, Solution Engineering) are joined by industry analysts and experts.episodicSalesforcenick.astor@agent3.comNonick.astor@agent3.comThe business of being a business isn't easy. Often, companies need professional, legal, real estate, recruitment and education services to navigate challenges. This series delves into the challenges and opportunities faced by the companies providing those business services. Hosts Sarah Paul (Senior Campaigns Manager for Business Services) and Kulvinder Hari (Senior Director, Solution Engineering) are joined by industry analysts and experts.No<![CDATA[Recruiting and the 'war on talent']]>The ‘war on talent’ has become one of the hottest topics in the world of recruitment. What is it? And how can organisations ensure they’re recruiting, and retaining the brightest and best in the market?

In this episode Kulvinder and Sarah are joined by guests Ed Hurrell, Commercial Account Executive at Salesforce and Graham Halewood, Chief Operations Officer at BMS Performance, to discuss how to attract, recruit, and retain the best candidates in the market.

Read more about how BMS are using Salesforce to provide a great service and great results for clients and candidates here.

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/76cfd25d8498b924-fe10-45d3-9fb1-fc5aeaa98bf2Fri, 14 Jan 2022 10:35:02 GMTSalesforce<p>The ‘war on talent’ has become one of the hottest topics in the world of recruitment. What is it? And how can organisations ensure they’re recruiting, and retaining the brightest and best in the market?</p><p>In this episode Kulvinder and Sarah are ...<p>The ‘war on talent’ has become one of the hottest topics in the world of recruitment. What is it? And how can organisations ensure they’re recruiting, and retaining the brightest and best in the market?</p><p>In this episode Kulvinder and Sarah are joined by guests Ed Hurrell, Commercial Account Executive at Salesforce and Graham Halewood, Chief Operations Officer at BMS Performance, to discuss how to attract, recruit, and retain the best candidates in the market.</p><p>Read more about how BMS are using Salesforce to provide a great service and great results for clients and candidates&nbsp;<a href="https://www.salesforce.com/uk/customer-success-stories/bms-performance/" rel="noopener noreferrer" target="_blank">here</a>.</p>No168834fullSalesforce<p>The ‘war on talent’ has become one of the hottest topics in the world of recruitment. What is it? And how can organisations ensure they’re recruiting, and retaining the brightest and best in the market?</p><p>In this episode Kulvinder and Sarah are joined by guests Ed Hurrell, Commercial Account Executive at Salesforce and Graham Halewood, Chief Operations Officer at BMS Performance, to discuss how to attract, recruit, and retain the best candidates in the market.</p><p>Read more about how BMS are using Salesforce to provide a great service and great results for clients and candidates&nbsp;<a href="https://www.salesforce.com/uk/customer-success-stories/bms-performance/" rel="noopener noreferrer" target="_blank">here</a>.</p>No<![CDATA[Call centres: answering the digital challenge]]>Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/7d15c55820df5699-9966-47e7-8074-61af0888a4d4Fri, 10 Dec 2021 13:04:08 GMTSalesforce<p>Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.</p><p>Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.</p>No171033fullSalesforce<p>Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.</p>No<![CDATA[Disruption and innovation in professional services]]>It's all change for professional services firms. Join part two of this episode as we uncover the challenges facing competitiveness and client relationships in the era of technology disruption.

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/e62f0f2df6e46ac2-3388-483b-8a68-82ddeb0150cbFri, 10 Dec 2021 12:16:41 GMTSalesforce<p>It's all change for professional services firms. Join part two of this episode as we uncover the challenges facing competitiveness and client relationships in the era of technology disruption.</p><p>It's all change for professional services firms. Join part two of this episode as we uncover the challenges facing competitiveness and client relationships in the era of technology disruption.</p>No169532fullSalesforce<p>It's all change for professional services firms. Join part two of this episode as we uncover the challenges facing competitiveness and client relationships in the era of technology disruption.</p>No<![CDATA[AI, automation and the rise of the robots]]>Are the robots taking over? In part one of this episode, we look at how new technology in professional services is helping to remould everything from talent management to client and market dynamics.

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/2a9c3be6c3d6aeb6-b9ef-434c-96c4-b7e08598f4e2Fri, 10 Dec 2021 12:15:09 GMTSalesforce<p>Are the robots taking over? In part one of this episode, we look at how new technology in professional services is helping to remould everything from talent management to client and market dynamics.</p><p>Are the robots taking over? In part one of this episode, we look at how new technology in professional services is helping to remould everything from talent management to client and market dynamics.</p>No150731fullSalesforce<p>Are the robots taking over? In part one of this episode, we look at how new technology in professional services is helping to remould everything from talent management to client and market dynamics.</p>No<![CDATA[A marriage of convenience: sales and marketing]]>The relationship between sales and marketing teams can often be strained. Can working closer together deliver better outcomes and greater efficiencies? Can tech help drive better alignment?


In this episode Laura Sloane, Head of Digital at PwC and Madeleine Storr, Regional Vice President at Salesforce join Sarah and Kuli to discuss these and other questions around the marriage between sales and marketing.

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/3cc20a8ab24298e5-6dc5-44bb-9eaa-cae47d5d40e8Mon, 26 Jul 2021 15:26:53 GMTSalesforce<p>The relationship between sales and marketing teams can often be strained. Can working closer together deliver better outcomes and greater efficiencies? Can tech help drive better alignment?</p><p><br></p><p>In this episode Laura Sloane, Head of Digi...<p>The relationship between sales and marketing teams can often be strained. Can working closer together deliver better outcomes and greater efficiencies? Can tech help drive better alignment?</p><p><br></p><p>In this episode Laura Sloane, Head of Digital at PwC and Madeleine Storr, Regional Vice President at Salesforce join Sarah and Kuli to discuss these and other questions around the marriage between sales and marketing. </p>No230426fullSalesforce<p>The relationship between sales and marketing teams can often be strained. Can working closer together deliver better outcomes and greater efficiencies? Can tech help drive better alignment?</p><p><br></p><p>In this episode Laura Sloane, Head of Digital at PwC and Madeleine Storr, Regional Vice President at Salesforce join Sarah and Kuli to discuss these and other questions around the marriage between sales and marketing. </p>No<![CDATA[Innovating and Surviving Growth]]>Innovation is an over-used term in business - so what does it actually mean? How big does innovation have to be to make an impact? Who drives innovation? If innovation drives growth... how do you manage both? This and more is what our hosts are discussing with Ismail Amla, Chief Growth Officer at Capita and Shainir Amersi, Senior Client Partner at Salesforce in this episode.

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/e57740a1e8e2fdcc-30c0-4ba9-bc32-380e846fe3e6Thu, 24 Jun 2021 11:53:25 GMTSalesforce<p>Innovation is an over-used term in business - so what does it actually mean? How big does innovation have to be to make an impact? Who drives innovation? If innovation drives growth... how do you manage both? This and more is what our hosts are disc...<p>Innovation is an over-used term in business - so what does it actually mean? How big does innovation have to be to make an impact? Who drives innovation? If innovation drives growth... how do you manage both? This and more is what our hosts are discussing with Ismail Amla, Chief Growth Officer at Capita and Shainir Amersi, Senior Client Partner at Salesforce in this episode. </p>No226825fullSalesforce<p>Innovation is an over-used term in business - so what does it actually mean? How big does innovation have to be to make an impact? Who drives innovation? If innovation drives growth... how do you manage both? This and more is what our hosts are discussing with Ismail Amla, Chief Growth Officer at Capita and Shainir Amersi, Senior Client Partner at Salesforce in this episode. </p>No<![CDATA[Discovering the detail in the data]]>Digital transformation has increased the data flowing through firms and organisations: how can technology impact on the collection, interrogation and interpretation of the data?

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/02b0d4d6a14f572c-0d23-407c-97b9-52fcd838b40dWed, 02 Jun 2021 08:00:00 GMTSalesforce<p><span style="color: rgb(32, 33, 36); background-color: rgb(248, 249, 250);">Digital transformation has increased the data flowing through firms and organisations: how can technology impact on the collection, interrogation and interpretation of the d...<p><span style="color: rgb(32, 33, 36); background-color: rgb(248, 249, 250);">Digital transformation has increased the data flowing through firms and organisations: how can technology impact on the collection, interrogation and interpretation of the data? </span></p>No201424fullSalesforce<p><span style="color: rgb(32, 33, 36); background-color: rgb(248, 249, 250);">Digital transformation has increased the data flowing through firms and organisations: how can technology impact on the collection, interrogation and interpretation of the data? </span></p>No<![CDATA[Is the C-Suite up to the post-Covid challenge?]]>Covid and Brexit have had an economic, social and personal impact: never before have employees needed strong leadership as they do now. In business services, how can C-Suite meet expectations?

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/51653f78babd2d9a-2a3e-4ee1-a21b-582cae720490Wed, 12 May 2021 16:58:52 GMTSalesforce<p>Covid and Brexit have had an economic, social and personal impact: never before have employees needed strong leadership as they do now. In business services, how can C-Suite meet expectations?</p><p>Covid and Brexit have had an economic, social and personal impact: never before have employees needed strong leadership as they do now. In business services, how can C-Suite meet expectations?</p>No256023fullSalesforce<p>Covid and Brexit have had an economic, social and personal impact: never before have employees needed strong leadership as they do now. In business services, how can C-Suite meet expectations?</p>No<![CDATA[Empowering the Employee]]>After a year working from home, no commuting costs and improved work/life balance; how will employers manage their employees return to work? Will forward thinking businesses prosper? We talk to Colin Morley and Leigh Welsh from Hays Recruitment about how their business has prospered through employee engagement and more.

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/42b5a39d1f2feff5-13a0-4184-b547-19a50f8faae6Thu, 06 May 2021 08:36:03 GMTSalesforce<p>After a year working from home, no commuting costs and improved work/life balance; how will employers manage their employees return to work? Will forward thinking businesses prosper? We talk to Colin Morley and Leigh Welsh from Hays Recruitment abou...<p>After a year working from home, no commuting costs and improved work/life balance; how will employers manage their employees return to work? Will forward thinking businesses prosper? We talk to Colin Morley and Leigh Welsh from Hays Recruitment about how their business has prospered through employee engagement and more.</p>No182022fullSalesforce<p>After a year working from home, no commuting costs and improved work/life balance; how will employers manage their employees return to work? Will forward thinking businesses prosper? We talk to Colin Morley and Leigh Welsh from Hays Recruitment about how their business has prospered through employee engagement and more.</p>No<![CDATA[Will you return to the workplace or workspace?]]>Is the office dead? When normalcy returns will we be working in a workplace, or will we be finding a work space? We discuss the topic with James Addison, UK Head of Operations at JLL and ask the question - will old habits return or is this the next evolution of work?

]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/a38345eb059f0509-0cb4-4c10-a2e9-af5422c7fc1cTue, 23 Mar 2021 15:50:19 GMTSalesforce<p>Is the office dead? When normalcy returns will we be working in a workplace, or will we be finding a work space? We discuss the topic with James Addison, UK Head of Operations at JLL and ask the question - will old habits return or is this the next ...<p>Is the office dead? When normalcy returns will we be working in a workplace, or will we be finding a work space? We discuss the topic with James Addison, UK Head of Operations at JLL and ask the question - will old habits return or is this the next evolution of work?</p>No261821fullSalesforce<p>Is the office dead? When normalcy returns will we be working in a workplace, or will we be finding a work space? We discuss the topic with James Addison, UK Head of Operations at JLL and ask the question - will old habits return or is this the next evolution of work?</p>No<![CDATA[Trust: the vital indicator of business relationships?]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/9f7554d5c0b527f8-aaeb-4780-80d3-1564bdc53531Fri, 27 Nov 2020 08:27:59 GMTSalesforceDo complex business services relationships between clients, candidates and communities depend on a deep level of unquestioned trust? Guests: Marco Amitrano (PwC UK) and Richard Metcalfe (Salesforce)Do complex business services relationships between clients, candidates and communities depend on a deep level of unquestioned trust? Guests: Marco Amitrano (PwC UK) and Richard Metcalfe (Salesforce)No176916fullSalesforceDo complex business services relationships between clients, candidates and communities depend on a deep level of unquestioned trust? Guests: Marco Amitrano (PwC UK) and Richard Metcalfe (Salesforce)No<![CDATA[Growing and developing client centricity]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/f70bb6a426edd740-df1c-499b-a837-063564c34ac5Fri, 27 Nov 2020 16:14:34 GMTSalesforceWhat is client centricity? How can you establish and grow a successful client centric strategy in business services? Guests: Giles Sams (CloudShift Ltd) and Danny Owen (NCC Group).What is client centricity? How can you establish and grow a successful client centric strategy in business services? Guests: Giles Sams (CloudShift Ltd) and Danny Owen (NCC Group).No155815fullSalesforceWhat is client centricity? How can you establish and grow a successful client centric strategy in business services? Guests: Giles Sams (CloudShift Ltd) and Danny Owen (NCC Group).No<![CDATA[The new reality of Business Services in 2021]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/aa564320fac9f190-2679-4066-a9b9-ed981424f7bbWed, 25 Nov 2020 09:35:04 GMTSalesforceIs the future certain for business services? What will the future look like? How will they adapt to our ‘new reality’? Guests: Damien Devlin (Salesforce) and Nick Mayes (Teknowlogy Group).Is the future certain for business services? What will the future look like? How will they adapt to our ‘new reality’? Guests: Damien Devlin (Salesforce) and Nick Mayes (Teknowlogy Group).No111914fullSalesforceIs the future certain for business services? What will the future look like? How will they adapt to our ‘new reality’? Guests: Damien Devlin (Salesforce) and Nick Mayes (Teknowlogy Group).No<![CDATA[Challenges and opportunities for Business Services]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/db7b7346aff17f87-9d01-4f85-b1da-079752f291fdTue, 24 Nov 2020 10:44:21 GMTSalesforceWhat are the challenges and opportunities for the professional, legal, real estate, recruitment and education services today? Guest: Vincent Perrin, Regional Vice President, Business Services UKI, SalesforceWhat are the challenges and opportunities for the professional, legal, real estate, recruitment and education services today? Guest: Vincent Perrin, Regional Vice President, Business Services UKI, SalesforceNo127313fullSalesforceWhat are the challenges and opportunities for the professional, legal, real estate, recruitment and education services today? Guest: Vincent Perrin, Regional Vice President, Business Services UKI, SalesforceNo<![CDATA[Salesforce: More than CRM for Business Services]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/4077d0fa4bcb7592-3bf7-4482-88c0-f645e375e067Mon, 23 Nov 2020 12:11:40 GMTSalesforceCan Salesforce help professional, legal, real estate, recruitment and education services? Known for CRM, is Salesforce more than that? Guest: Ed Wall, Snr Area VP, Business Services UKI, Salesforce.Can Salesforce help professional, legal, real estate, recruitment and education services? Known for CRM, is Salesforce more than that? Guest: Ed Wall, Snr Area VP, Business Services UKI, Salesforce.No99712fullSalesforceCan Salesforce help professional, legal, real estate, recruitment and education services? Known for CRM, is Salesforce more than that? Guest: Ed Wall, Snr Area VP, Business Services UKI, Salesforce.No<![CDATA[Blazing Business Trails: Trailer]]>https://podcasts.salesforce.com/public/38/Blazing-Business-Trails-3d5fe0b4/1a07a4269b0955c5-aacf-45d2-bff9-c06c10aeca5aMon, 26 Oct 2020 19:36:50 GMTSalesforceOur hosts will be joined by industry experts to explore the challenges of those who help businesses do business. Focusing on professional, legal, real estate, recruitment and education services.Our hosts will be joined by industry experts to explore the challenges of those who help businesses do business. Focusing on professional, legal, real estate, recruitment and education services.No8111fullSalesforceOur hosts will be joined by industry experts to explore the challenges of those who help businesses do business. Focusing on professional, legal, real estate, recruitment and education services.No