<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd"><channel><title><![CDATA[Techforce Middle East]]></title><description><![CDATA[<p>Techforce Middle East is an all-new podcast series, presented by Salesforce, dedicated to honouring the Trailblazers revolutionising the region’s tech landscape. </p><p><br></p><p>Host Mark Amer Massouh unravels the secrets behind delivering exceptional interactions in the digital realm and discovers the true essence of digital transformation from industry leaders who have successfully navigated this dynamic landscape. But this podcast isn’t just about technology. We also meet inspiring people making a meaningful impact on communities and bringing about social transformation.</p><p><br></p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3</link><image><url>https://files.casted.us/7268e85e-c5a2-404f-9724-ef22451cf60d.jpg</url><title>Techforce Middle East</title><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3</link></image><generator>Casted (https://casted.us)</generator><lastBuildDate>Mon, 25 Mar 2024 14:21:31 GMT</lastBuildDate><atom:link href="https://feeds.casted.us/38/Techforce-in-Middle-East-82c1c0d3/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Salesforce]]></copyright><language><![CDATA[en]]></language><category><![CDATA[Business]]></category><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Techforce Middle East is an all-new podcast series, presented by Salesforce, dedicated to honouring the Trailblazers revolutionising the region’s tech landscape. &lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Host Mark Amer Massouh unravels the secrets behind delivering excepti...</itunes:subtitle><itunes:summary>&lt;p&gt;Techforce Middle East is an all-new podcast series, presented by Salesforce, dedicated to honouring the Trailblazers revolutionising the region’s tech landscape. &lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Host Mark Amer Massouh unravels the secrets behind delivering exceptional interactions in the digital realm and discovers the true essence of digital transformation from industry leaders who have successfully navigated this dynamic landscape. But this podcast isn’t just about technology. We also meet inspiring people making a meaningful impact on communities and bringing about social transformation.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</itunes:summary><itunes:type>episodic</itunes:type><itunes:owner><itunes:name>Salesforce</itunes:name><itunes:email>asidibe@salesforce.com</itunes:email></itunes:owner><itunes:explicit>Yes</itunes:explicit><itunes:category text="Business"><itunes:category text="Entrepreneurship"/></itunes:category><itunes:category text="News"><itunes:category text="Tech News"/></itunes:category><itunes:image href="https://files.casted.us/7268e85e-c5a2-404f-9724-ef22451cf60d.jpg"/><googleplay:email>asidibe@salesforce.com</googleplay:email><googleplay:description>&lt;p&gt;Techforce Middle East is an all-new podcast series, presented by Salesforce, dedicated to honouring the Trailblazers revolutionising the region’s tech landscape. &lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Host Mark Amer Massouh unravels the secrets behind delivering exceptional interactions in the digital realm and discovers the true essence of digital transformation from industry leaders who have successfully navigated this dynamic landscape. But this podcast isn’t just about technology. We also meet inspiring people making a meaningful impact on communities and bringing about social transformation.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</googleplay:description><googleplay:category text="Business"><googleplay:category text="Entrepreneurship"/></googleplay:category><googleplay:category text="News"><googleplay:category text="Tech News"/></googleplay:category><googleplay:explicit>Yes</googleplay:explicit><item><title><![CDATA[Trailer of Techforce in Middle East]]></title><description><![CDATA[<p>TechForce Middle East, is a new podcast sponsored by Salesforce that explores some of the important issues affecting Middle East businesses today. Every month we'll be joined by emerging entrepreneurs, startups, and leading companies to explore how they're navigating through some of the biggest changes of our time, whether it's about financial performance and inclusion, the future of work, digital-first customer experiences, or gender empowerment. We'll be learning from the best. Don't forget to hit the subscribe button below. See you soon.</p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/7f5ec68f</link><guid isPermaLink="false">4bfa0f3a-691e-4a16-9bea-4ba1bf3ee43e</guid><pubDate>Mon, 19 Jun 2023 08:26:41 GMT</pubDate><enclosure url="https://media.casted.us/38/7f5ec68f.mp3" length="651335" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;TechForce Middle East, is a new podcast sponsored by Salesforce that explores some of the important issues affecting Middle East businesses today. Every month we&apos;ll be joined by emerging entrepreneurs, startups, and leading companies to explore how ...</itunes:subtitle><itunes:summary>&lt;p&gt;TechForce Middle East, is a new podcast sponsored by Salesforce that explores some of the important issues affecting Middle East businesses today. Every month we&apos;ll be joined by emerging entrepreneurs, startups, and leading companies to explore how they&apos;re navigating through some of the biggest changes of our time, whether it&apos;s about financial performance and inclusion, the future of work, digital-first customer experiences, or gender empowerment. We&apos;ll be learning from the best. Don&apos;t forget to hit the subscribe button below. See you soon.&lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>41</itunes:duration><itunes:season>1</itunes:season><itunes:episodeType>trailer</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;TechForce Middle East, is a new podcast sponsored by Salesforce that explores some of the important issues affecting Middle East businesses today. Every month we&apos;ll be joined by emerging entrepreneurs, startups, and leading companies to explore how they&apos;re navigating through some of the biggest changes of our time, whether it&apos;s about financial performance and inclusion, the future of work, digital-first customer experiences, or gender empowerment. We&apos;ll be learning from the best. Don&apos;t forget to hit the subscribe button below. See you soon.&lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[Women in Business: Meet Sophie Simpson]]></title><description><![CDATA[<p>Sophie Simpson, Founder and Managing Director of award-winning communications agency Atteline, talks to us about her long and illustrious career working in PR in this episode of Techforce. She tells us about how she supports some of the biggest brands in the GCC and deliberate decisions she’s made to build a positive workplace.&nbsp;&nbsp;</p><p><br></p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/90c7b1e9</link><guid isPermaLink="false">719a9775-df69-405f-b7fd-c797cf9c6e27</guid><pubDate>Mon, 12 Feb 2024 08:02:34 GMT</pubDate><enclosure url="https://media.casted.us/38/90c7b1e9.mp3" length="20812095" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Sophie Simpson, Founder and Managing Director of award-winning communications agency Atteline, talks to us about her long and illustrious career working in PR in this episode of Techforce. She tells us about how she supports some of the biggest bran...</itunes:subtitle><itunes:summary>&lt;p&gt;Sophie Simpson, Founder and Managing Director of award-winning communications agency Atteline, talks to us about her long and illustrious career working in PR in this episode of Techforce. She tells us about how she supports some of the biggest brands in the GCC and deliberate decisions she’s made to build a positive workplace.&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>1301</itunes:duration><itunes:season>1</itunes:season><itunes:episode>10</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Sophie Simpson, Founder and Managing Director of award-winning communications agency Atteline, talks to us about her long and illustrious career working in PR in this episode of Techforce. She tells us about how she supports some of the biggest brands in the GCC and deliberate decisions she’s made to build a positive workplace.&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[Education and Partnership: Keys to Successful Digital Transformation in the Middle East]]></title><description><![CDATA[<p>Mukesh Kumar and Matthew Lambert from Salesforce talk to us about how they help businesses tackle digital transformation in this episode of Techforce. They tells us about their work in Salesforce’s partner ecosystem and how it’s helping to create the transformation leaders of tomorrow.&nbsp;</p><p><br></p><p><br></p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/b51356ee</link><guid isPermaLink="false">0b50cd8e-5fb6-46d2-83cf-62d283f4563b</guid><pubDate>Wed, 07 Feb 2024 15:39:41 GMT</pubDate><enclosure url="https://media.casted.us/38/b51356ee.mp3" length="35844452" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Mukesh Kumar and Matthew Lambert from Salesforce talk to us about how they help businesses tackle digital transformation in this episode of Techforce. They tells us about their work in Salesforce’s partner ecosystem and how it’s helping to create th...</itunes:subtitle><itunes:summary>&lt;p&gt;Mukesh Kumar and Matthew Lambert from Salesforce talk to us about how they help businesses tackle digital transformation in this episode of Techforce. They tells us about their work in Salesforce’s partner ecosystem and how it’s helping to create the transformation leaders of tomorrow.&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>2241</itunes:duration><itunes:season>1</itunes:season><itunes:episode>9</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Mukesh Kumar and Matthew Lambert from Salesforce talk to us about how they help businesses tackle digital transformation in this episode of Techforce. They tells us about their work in Salesforce’s partner ecosystem and how it’s helping to create the transformation leaders of tomorrow.&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[How to win at digital transformation]]></title><description><![CDATA[<p>Saud Al Sumait, the Deputy CEO at Drops Group, and Bernadette Geagea, Director of Customer Care at Majid Al Futtaim, reveal the seemingly obvious but seldom practised principle of successful digital transformation initiatives in this episode of Techforce. The retail leaders discuss the unique challenges that affect entrepreneurs in the Middle East and offer advice on striking the right tone in the digital age.</p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/ac98a5d1</link><guid isPermaLink="false">874b8e96-0e16-4cab-885d-19c5d51d7839</guid><pubDate>Mon, 12 Feb 2024 07:56:48 GMT</pubDate><enclosure url="https://media.casted.us/38/ac98a5d1.mp3" length="24416800" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Saud Al Sumait, the Deputy CEO at Drops Group, and Bernadette Geagea, Director of Customer Care at Majid Al Futtaim, reveal the seemingly obvious but seldom practised principle of successful digital transformation initiatives in this episode of Tech...</itunes:subtitle><itunes:summary>&lt;p&gt;Saud Al Sumait, the Deputy CEO at Drops Group, and Bernadette Geagea, Director of Customer Care at Majid Al Futtaim, reveal the seemingly obvious but seldom practised principle of successful digital transformation initiatives in this episode of Techforce. The retail leaders discuss the unique challenges that affect entrepreneurs in the Middle East and offer advice on striking the right tone in the digital age.&lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>1526</itunes:duration><itunes:season>1</itunes:season><itunes:episode>8</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Saud Al Sumait, the Deputy CEO at Drops Group, and Bernadette Geagea, Director of Customer Care at Majid Al Futtaim, reveal the seemingly obvious but seldom practised principle of successful digital transformation initiatives in this episode of Techforce. The retail leaders discuss the unique challenges that affect entrepreneurs in the Middle East and offer advice on striking the right tone in the digital age.&lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[Beyond Horseback Riding: How Equine-Assisted Services is Changing Lives]]></title><description><![CDATA[<p>Al Marmoom Initiative empowers individuals with challenges to develop strengths often overlooked in mainstream settings. The nonprofit set out to help students develop their physical abilities — like their posture, muscle strength, and flexibility. But the lessons have a much bigger effect than just that.</p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/15e8778c</link><guid isPermaLink="false">b9cf291a-4847-449d-b31a-461e0b14fdfc</guid><pubDate>Mon, 12 Feb 2024 07:57:09 GMT</pubDate><enclosure url="https://media.casted.us/38/15e8778c.mp3" length="22392838" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Al Marmoom Initiative empowers individuals with challenges to develop strengths often overlooked in mainstream settings. The nonprofit set out to help students develop their physical abilities — like their posture, muscle strength, and flexibility. ...</itunes:subtitle><itunes:summary>&lt;p&gt;Al Marmoom Initiative empowers individuals with challenges to develop strengths often overlooked in mainstream settings. The nonprofit set out to help students develop their physical abilities — like their posture, muscle strength, and flexibility. But the lessons have a much bigger effect than just that.&lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>1400</itunes:duration><itunes:season>1</itunes:season><itunes:episode>7</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Al Marmoom Initiative empowers individuals with challenges to develop strengths often overlooked in mainstream settings. The nonprofit set out to help students develop their physical abilities — like their posture, muscle strength, and flexibility. But the lessons have a much bigger effect than just that.&lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[How Skybound Wealth Management is Modernising Offshore Financial Advice]]></title><description><![CDATA[<p>Group Operations Director at Skybound Wealth Management Husain Rangwalla shows us what it means to provide a white glove service in financial advice in this episode of Techforce. He discusses major trends impacting the wealth management space, giving wealth management an overhaul, and offers advice for businesses looking to embrace cutting-edge technology. </p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/2e5fddda</link><guid isPermaLink="false">098f432b-da39-42a4-b0c9-7b781bfa0089</guid><pubDate>Fri, 12 Jan 2024 10:29:26 GMT</pubDate><enclosure url="https://media.casted.us/38/2e5fddda.mp3" length="24479290" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Group Operations Director at Skybound Wealth Management Husain Rangwalla shows us what it means to provide a white glove service in financial advice in this episode of Techforce. He discusses major trends impacting the wealth management space, givin...</itunes:subtitle><itunes:summary>&lt;p&gt;Group Operations Director at Skybound Wealth Management Husain Rangwalla shows us what it means to provide a white glove service in financial advice in this episode of Techforce. He discusses major trends impacting the wealth management space, giving wealth management an overhaul, and offers advice for businesses looking to embrace cutting-edge technology. &lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>1530</itunes:duration><itunes:season>1</itunes:season><itunes:episode>6</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Group Operations Director at Skybound Wealth Management Husain Rangwalla shows us what it means to provide a white glove service in financial advice in this episode of Techforce. He discusses major trends impacting the wealth management space, giving wealth management an overhaul, and offers advice for businesses looking to embrace cutting-edge technology. &lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[Driving success with purpose-led digital transformation]]></title><description><![CDATA[<p>Mohamed Abdul Rahim at Octopian Security, talks to us about what it takes to drive successful, meaningful digital transformation in this episode of Techforce. He walks us through how he helps some of the largest organisations in the Middle East drive innovation, improve business outcomes, and stay ahead of the curve.</p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/7c41833a</link><guid isPermaLink="false">a3a3e7a8-b809-411f-a150-7547b63063fd</guid><pubDate>Fri, 12 Jan 2024 10:21:21 GMT</pubDate><enclosure url="https://media.casted.us/38/rss/7c41833a.mp3" length="35116156" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Mohamed Abdul Rahim at Octopian Security, talks to us about what it takes to drive successful, meaningful digital transformation in this episode of Techforce. He walks us through how he helps some of the largest organisations in the Middle East driv...</itunes:subtitle><itunes:summary>&lt;p&gt;Mohamed Abdul Rahim at Octopian Security, talks to us about what it takes to drive successful, meaningful digital transformation in this episode of Techforce. He walks us through how he helps some of the largest organisations in the Middle East drive innovation, improve business outcomes, and stay ahead of the curve.&lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>2195</itunes:duration><itunes:season>1</itunes:season><itunes:episode>5</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Mohamed Abdul Rahim at Octopian Security, talks to us about what it takes to drive successful, meaningful digital transformation in this episode of Techforce. He walks us through how he helps some of the largest organisations in the Middle East drive innovation, improve business outcomes, and stay ahead of the curve.&lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[Putting purpose at the heart of brand and culture]]></title><description><![CDATA[<p>Salama Mohamed talks to us about her experience as an entrepreneur in this episode of Techforce. She tells us why she’s made it her mission to create skincare for every skin tone and condition and how she’s turned into the role model she’s always wanted to have.&nbsp;&nbsp;</p><p><br></p><p><br></p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/5374846a</link><guid isPermaLink="false">8071ad34-3c0b-48c8-a44c-48b56d0e4b44</guid><pubDate>Tue, 10 Oct 2023 07:23:40 GMT</pubDate><enclosure url="https://media.casted.us/38/5374846a.mp3" length="26715768" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Salama Mohamed talks to us about her experience as an entrepreneur in this episode of Techforce. She tells us why she’s made it her mission to create skincare for every skin tone and condition and how she’s turned into the role model she’s always wa...</itunes:subtitle><itunes:summary>&lt;p&gt;Salama Mohamed talks to us about her experience as an entrepreneur in this episode of Techforce. She tells us why she’s made it her mission to create skincare for every skin tone and condition and how she’s turned into the role model she’s always wanted to have.&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>1670</itunes:duration><itunes:season>1</itunes:season><itunes:episode>3</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Salama Mohamed talks to us about her experience as an entrepreneur in this episode of Techforce. She tells us why she’s made it her mission to create skincare for every skin tone and condition and how she’s turned into the role model she’s always wanted to have.&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[Contextual Commerce: The Biggest Shakeup in Retail for a Decade Mastering the Art of Digital Shopping Experiences]]></title><description><![CDATA[<p>Dive into the future of e-commerce with Samiah from Alshaya Group and James from Salesforce, an expert in composable commerce. They unpack Alshaya Group's successful digital pivot, discuss the potential of headless commerce, and advise on maintaining customer-centricity amidst rapid digital transformation. This enlightening conversation is a must see for companies navigating retail's digital frontier.</p><p><br></p><p><br></p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/28a0ebaf</link><guid isPermaLink="false">6b076b0f-b5d2-40f8-b665-16cfc0f233db</guid><pubDate>Tue, 10 Oct 2023 07:15:28 GMT</pubDate><enclosure url="https://media.casted.us/38/28a0ebaf.mp3" length="25991801" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Dive into the future of e-commerce with Samiah from Alshaya Group and James from Salesforce, an expert in composable commerce. They unpack Alshaya Group&apos;s successful digital pivot, discuss the potential of headless commerce, and advise on maintainin...</itunes:subtitle><itunes:summary>&lt;p&gt;Dive into the future of e-commerce with Samiah from Alshaya Group and James from Salesforce, an expert in composable commerce. They unpack Alshaya Group&apos;s successful digital pivot, discuss the potential of headless commerce, and advise on maintaining customer-centricity amidst rapid digital transformation. This enlightening conversation is a must see for companies navigating retail&apos;s digital frontier.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</itunes:summary><itunes:explicit>No</itunes:explicit><itunes:duration>1625</itunes:duration><itunes:season>1</itunes:season><itunes:episode>2</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Dive into the future of e-commerce with Samiah from Alshaya Group and James from Salesforce, an expert in composable commerce. They unpack Alshaya Group&apos;s successful digital pivot, discuss the potential of headless commerce, and advise on maintaining customer-centricity amidst rapid digital transformation. This enlightening conversation is a must see for companies navigating retail&apos;s digital frontier.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</googleplay:description><googleplay:explicit>No</googleplay:explicit></item><item><title><![CDATA[An Exploration of Customer Centricity in the Modern World]]></title><description><![CDATA[<p>Brendan Fludd, Group CRM Director at Chalhoub Group, lets us in on the secret to true customer centricity in this episode of Techforce. He tells us about how the retail giant makes every customer experience unforgettable and explains how AI and the ethics of gathering customer data is changing the game. </p>]]></description><link>https://listen.casted.us/public/38/Techforce-in-Middle-East-82c1c0d3/1f1d7361</link><guid isPermaLink="false">7e2a7ff1-7d3b-45c9-a229-3a9c29a93cdc</guid><pubDate>Mon, 14 Aug 2023 10:01:10 GMT</pubDate><enclosure url="https://media.casted.us/38/1f1d7361.mp3" length="38322436" type="audio/mpeg"/><itunes:author>Salesforce</itunes:author><itunes:subtitle>&lt;p&gt;Brendan Fludd, Group CRM Director at Chalhoub Group, lets us in on the secret to true customer centricity in this episode of Techforce. He tells us about how the retail giant makes every customer experience unforgettable and explains how AI and the ...</itunes:subtitle><itunes:summary>&lt;p&gt;Brendan Fludd, Group CRM Director at Chalhoub Group, lets us in on the secret to true customer centricity in this episode of Techforce. He tells us about how the retail giant makes every customer experience unforgettable and explains how AI and the ethics of gathering customer data is changing the game. &lt;/p&gt;</itunes:summary><itunes:explicit>Yes</itunes:explicit><itunes:duration>2396</itunes:duration><itunes:season>1</itunes:season><itunes:episode>1</itunes:episode><itunes:episodeType>full</itunes:episodeType><googleplay:author>Salesforce</googleplay:author><googleplay:description>&lt;p&gt;Brendan Fludd, Group CRM Director at Chalhoub Group, lets us in on the secret to true customer centricity in this episode of Techforce. He tells us about how the retail giant makes every customer experience unforgettable and explains how AI and the ethics of gathering customer data is changing the game. &lt;/p&gt;</googleplay:description><googleplay:explicit>Yes</googleplay:explicit></item></channel></rss>